ctg 77's Privacy Policy

This privacy policy applies to all users of the ctg 77 platform. By using our website, you are considered to have accepted the terms of this policy. To learn the full terms of service, please read our Terms and Conditions.

1. Purpose and Scope of Data Collection

ctg 77 collects from its users only the information necessary to provide safe and proper service. Information provided at registration, records of deposits and withdrawals, and details of communications with customer support — all of these are stored securely in our systems.

We use information to improve the user experience and to comply with applicable regulations. Your information is never sold to third parties or shared with advertisers.

1.1 Information We Collect

• Full name, date of birth, and contact address
• Mobile number and email address
• Documents required for identity verification (national ID card or passport)
• Payment method details — bKash, Nagad, Rocket, or bank account information
• Transaction history and gaming activity logs
• Device information and IP address

1.2 Automatically Collected Information

When you browse the ctg 77 website, certain information is collected automatically through cookies and similar technologies — such as browser type, pages visited, and time spent on the site. This information is used solely to improve site performance and the user experience.

2. How Information Is Used

Collected information is used for the following purposes:

• Completing account registration and identity verification
• Processing deposits and withdrawals securely
• Providing and verifying bonuses and promotional offers
• Customer support — assistance via 24/7 live chat and email
• Preventing fraud and unauthorized access
• Complying with applicable laws and regulations
• Ensuring the technical performance and security of the site

We do not use your information to make automated decisions that could significantly affect your account or service — such decisions always allow for human review.

3. Data Storage and Security Measures

ctg 77 follows industry-standard security practices to protect your information. All data transmission is secured through SSL encryption, and stored data is kept in encrypted databases accessible only to authorized personnel.

Your information is retained for as long as necessary to fulfill the specific purpose for which it was collected. Even after an account is closed, some information may be retained for a set period due to legal or regulatory requirements.

3.1 Security Technologies

• SSL/TLS encryption — all data transmission is secured
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor verification (OTP) system
• Restricted access controls — only personnel who need it can access the data

4. Sharing Information with Third Parties

ctg 77 never sells your personal information to advertisers or third parties. However, information may be shared in certain cases that are essential for providing the service:

• Payment processing providers — bKash, Nagad, Rocket, and associated banks receive only the information needed to complete a transaction
• Identity verification agencies — information required for account verification
• Law enforcement agencies — when required by a court order or legal obligation
• Technology service providers — partners engaged in managing the site's infrastructure and security

All third parties we work with are bound by strict confidentiality agreements and may use your information only for the defined purpose.

5. Cookie Policy

The ctg 77 website uses cookies — small text files stored in your browser that help improve the quality of service.

5.1 Types of Cookies

• Essential Cookies: These are necessary to maintain login sessions and security and cannot be disabled.
• Functional Cookies: These remember your preferences and settings so you do not have to reconfigure them on your next visit.
• Analytical Cookies: These help us understand which parts of the site are used most — this information is used only to improve the service.

You can control or delete cookies through your browser settings, but disabling certain cookies may cause some features of the site to not work properly.

6. User Rights

ctg 77 believes you have full rights over your own information. Your rights are listed below:

• Right to Access: You can find out what information we have collected and stored about you.
• Right to Rectification: You can request that incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to Object to Processing: You can object to your information being used for a specific purpose.
• Right to Data Portability: You can request your information in a structured, readable format.

Along with gaming responsibly, stay aware of protecting your own information. ctg 77's Responsible Gaming Guidelines will provide more information on this.

7. Protection of Minors' Information

ctg 77 strictly enforces a 21+ age policy. No person under the age of 21 may register on our platform or participate in gaming activities. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

8. International Data Transfers

Our servers and technical infrastructure may be located in various countries. Regardless of where data is processed, the standards and security measures described in this privacy policy apply everywhere. Even in countries where the legal framework for data protection differs, we endeavor to ensure equivalent protection.

9. Policy Changes and Updates

ctg 77 reserves the right to amend this privacy policy as needed. If any significant changes are made, a notice will be posted on the website and the update date at the top of the page will be changed. Continued use of the site after changes have been made will be considered acceptance of the new policy.

To learn more about us and get a full overview of ctg 77's services, visit the About Us page.

10. Contact and Complaints

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your information, please contact our support team. We are available 24/7 to assist in Bengali and English.