ctg 77's commitment to responsible gaming
Entertainment is best enjoyed within safe limits. ctg 77 places every player's wellbeing as the top priority and provides all the tools needed to keep the gaming experience in check.
Our commitment
ctg 77 believes that gambling is an entertainment activity, but it should be enjoyed responsibly. Only individuals aged 21 or above may create an account and play on our platform. The age verification process begins at registration and identity documents may be requested at any time.
Under our Terms and Conditions, any user who registers with a false age or identity will have their account permanently closed and the associated balance may be forfeited.
- Age is verified at registration
- Underage accounts are closed immediately
- Suspicious account activity is monitored
- Players can set their own limits
- 24/7 support is available in Bengali and English
Check yourself
Ask yourself the following questions — if you answer "yes" to even one, consider seeking support:
- Do I keep playing to try to win back money I have lost?
- Am I neglecting family or work because of gambling?
- Am I hiding how much I bet from others?
- Do I find it hard to stop playing?
- Am I borrowing money or dipping into savings to gamble?
- Do I feel anxious or irritable when I cannot play?
Tools for setting your own limits
ctg 77 gives every player a range of self-limit tools to help them stay in control of their experience.
Deposit limit
Set a maximum amount you can deposit per day, week, or month. Once a limit is set, lowering it takes effect immediately, but increasing it requires a waiting period.
Session time limit
Set a maximum duration for each uninterrupted play session. When the time is up, the system will automatically alert you and give you the option to end the session.
Bet limit
Set a maximum amount you can wager in a single session or over a set period. This protects you from impulsive decisions made in the heat of the game.
Self-Exclusion
Block yourself from accessing your account for a fixed period — such as 30 days, 6 months, or one year. Logging in will not be possible during this time. A permanent exclusion option is also available.
Cooling-off break
If you need a short break, choose a cooling-off period of 24 hours or 7 days. No bets or deposits can be made during this time.
Reality check reminders
At regular intervals while you play, a reminder will be sent letting you know how long you have been playing and how much you have spent — so you can make informed decisions.
To use these tools, sign in on the ctg 77 login page, go to your account settings, or ask for help via 24/7 live chat.
Warning signs of problem gambling
If you notice these signs, it may be important to seek professional support.
Chasing losses
Placing more and more bets in the hope of recovering lost money is a danger sign. Losses tend to grow further this way.
Strain on family and relationships
Having problems with family or friends because of gambling, or hiding your gambling activity from people close to you.
Financial pressure
Borrowing money, withdrawing savings, or taking funds from essential expenses to gamble are signs of a serious problem.
Emotional instability
Feeling irritable, anxious, or experiencing mood changes when you cannot play may be a sign of dependence.
Neglecting work and responsibilities
Spending more time and attention on gambling while ignoring professional work, studies, or daily responsibilities.
Gradually increasing bet sizes
A tendency to bet more and more over time to get the same level of enjoyment — this is a recognised stage of addiction.
ctg 77's philosophy on responsibility
At ctg 77 we believe that everyone's limits around entertainment are different. Some play slots once a week for fun; others bet on cricket every day to enjoy the excitement of the game — in both cases our goal is to ensure a safe environment. But when gambling becomes a compulsion, it is no longer entertainment.
Reading more about our service will show you that ctg 77 is not just a betting platform — it is a responsible gaming community. We regularly update our responsible gaming policies and add new tools to protect players.
If a family member is struggling, talk to them openly. In many cases, family support can be more effective than professional therapy alone. For serious addiction, however, seeking help from a qualified mental health counsellor is strongly recommended.
Under ctg 77's Privacy Policy, your self-exclusion or limit-setting information is kept completely confidential and is never shared with any third party. Requesting responsible gaming measures is not a sign of weakness — it is a conscious and courageous decision.
Remember: gambling should never be thought of as a source of income. It is entertainment, and you should only spend what you are comfortable spending on entertainment. Never bet money you are not prepared to lose.
Where to get support
If you are struggling, do not face it alone — reach out through any of the options below.
ctg 77 Live Chat
Our support team is available seven days a week, twenty-four hours a day, in Bengali and English. From requesting self-exclusion to setting limits — all types of requests can be handled via live chat.
Email support
As an alternative to live chat, contact us by email at [email protected] — your identity and contact details will be kept completely confidential. Self-exclusion and account closure requests sent by email are processed promptly.
Family and professional counselling
Talk to family and friends — their support matters. For serious problems, seek help from a local mental health counsellor or counselling service. Reaching out for professional support is a strong step to take.
Questions about responsible gaming
See quick answers to common questions. For more, visit our full FAQ section.